- NZD560.00 - NZD600.00 per day
- Job Type
- Chelsea Grundy
- 4 days ago
Join a passionate & supportive team
Central location - a few steps away from Britomart
An opportunity to gain experience with a global, longstanding company.
Account Service Manager to join a leading TechnologySoftwareServices provider to manage service delivery for a customer in the banking industry.
The inside word...
Join this market leader in helping their clients connect their digital and physical operations--helping them connect with consumers anytime, anywhere and streamline their business so they can differentiate, compete and win in our evolving digital world.
You will be managing Service Delivery performance, reviewing and fixing areas that are under-performing. You will be responsible for the day-to-day Incident & Problem Management, acting as an Escalation point and managing issues/incidents to their conclusion.
This is a role supporting one of the company's biggest banking client and will involve quite a lot of customer interaction - both over the phone and face to face.
Why you're special...
You are a positive, adaptable & confident individual. You speak well and will be able to uphold both the interest of your company as well as their client's in a fast-paced environment.
We are looking for somebody that will take responsibility and use initiative. If you aren't busy, ask what else you can do to help. If a customer has a problem, work out how to resolve it or ask for internal advice - don't leave it until it is dealt with. It would be advantageous to have worked with banking or financial services clients previously.
And...what's in it for you?
This role will see you working in a fast-paced environment where the opportunities to self-develop are endless.
This company has been shaping the future for more than a century and gaining experience with them and work alongside their top clients will have an amazing impact on your career.
Let's get started!
Please apply immediately for a chance to secure this contract role or else contact Chelsea on 09 281 4150 if you have any questions.